Contact & Support

Our team is here to help with questions about Docmatics, online bookings, your account, technical issues, and platform maintenance. Choose the contact method that works best for you.

How to reach us

Business hours

Monday to Friday, 9:00–18:00 (EET).
We aim to respond to emails on business days as soon as possible.

When to contact us?

  • Technical problems, errors, or service interruptions
  • Account access, registration, or profile updates
  • Scheduled maintenance or service availability
  • Any other request related to Docmatics

What to include in your message?

  • The email address linked to your Docmatics account
  • A clear description of the issue and when it occurred
  • Screenshots or error messages, if applicable

If your matter is urgent, please call us during business hours.
For legal or data-protection topics, see our General conditions of use.